You have 30 days from the date of purchase to request a return for a refund or exchange.
To be eligible for a return, your item must be in the same condition as when you received it, unworn, and in its original packaging.
Reason for Return:
We accept returns for items that are damaged or if the wrong product was shipped.
Process for Return:
To initiate a return, please contact our Customer Service team at connect.canz.art@gmail.com with details of the issue.
The customer service team will guide you through the return process.
Process of Refund:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original method of payment. The time it takes for the refund to appear in your account may vary depending on your bank or payment service.
Contact Details:
For any questions or concerns regarding returns, please contact the Customer Service team at connect.canz.art@gmail.com.